FAQ: Questions about Homematic IP

Perimeter protection refers to the monitoring of a house's or apartment's doors and windows to detect unauthorized entry. Only sensors monitoring the outer perimeter, such as door and window sensors, are activated. In the standard configuration, no sensors monitoring the interior, such as motion sensors, are used. This allows residents to move freely within the apartment; an alarm will be triggered as soon as the outer perimeter is breached.

The perimeter protection allows potential intruders to be detected and deterred early, helping to minimize the risk of break-ins and increase security. Therefore, the perimeter protection should always be active with your alarm system, unless you want to air out the room or go into the garden.

Tip: If you have opened a window for ventilation, you can activate perimeter protection. This way, you only lose monitoring for that one window or door; the others will continue to be monitored for unauthorized opening.

Tip 2: Information on setting up an alarm system with Homematic IP can be found here..

Important: Resetting to factory settings will erase all settings! To restore the factory settings of your Homematic IP device, proceed as follows:

1. Remove the device from the holder, as for example when... Homematic IP Smart Home Smoke Detector* or remove the battery cover as with the radiator thermostat*.
2. Remove a battery.
3. Reinsert the batteries according to the polarity markings and simultaneously hold down the system button for 4 seconds until the LED starts flashing orange rapidly.
4. Then release the system key.
5. Now press the system button again for 4 seconds until the LED lights up green.
6. Then release the system button to complete the factory reset.
7. The device will restart for approximately 30 seconds and can then be re-paired using the Homematic-IP app.